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Partnership isn’t just our business objective—it’s a significant part of our history
BlueShield Technologies, founded in 2000, has established itself as a leading provider of innovative IT solutions across Australia. Our expertise spans delivering scalable, secure, and cutting-edge technology services designed to meet the diverse needs of modern businesses.
With accreditations in ISO9001 and ISO27001, we demonstrate an unwavering commitment to quality management and information security.
At BlueShield, we are dedicated to forging lasting partnerships with our clients by understanding their unique challenges and providing tailored, people-first solutions that enhance efficiency and drive growth. Our approach ensures that businesses can focus on their core objectives with the support of reliable, proactive IT services.
SOLID TRACK RECORD
For over 20 years, we have prioritised being available and responsive.
We proud of our consistently high delivery standards.
22
Years
+
60s
AVG WAIT TIME
to talk to a tech
81%
TICKETS CLOSED
within 24 hours
8m
AVG RESPONSE TIME
to email tickets
98%
CLIENTS
have referred us on
Blueshield's Pyramid: A Strategic Technology Framework for
Australian Businesses
Drawing inspiration from Abraham Maslow's hierarchy of needs, our Blueshield's Pyramid model categorizes essential technology into distinct levels. Each level of the pyramid represents a crucial technological sector that businesses need to focus on to stay ahead in today's competitive and innovative landscape. This structured approach helps businesses prioritize their technology investments effectively, ensuring they meet foundational needs before progressing to more advanced technological capabilities.
Scalability
Enables businesses to expand capabilities and manage growth efficiently.
Engagement
Improves customer interactions and increases satisfaction with advanced technology solutions.
Security
Strengthens IT infrastructure and enhances cybersecurity measures.
Analytics
Utilizes data and analytics to refine decision-making processes.
Innovation
Leverages emerging technologies to drive innovation and competitive advantage.
Building a strong technological foundation to propel your business towards future innovations.
Blueshield's History
Established in 2000 by a pair of engineers, Blueshield Technologies was born out of a need for integrated support in environments that utilized both Mac and Windows systems. Starting modestly, the company initially catered to a small number of clients.
In 2006, the organisation saw a change in leadership as one founding partner departed and another joined, bringing fresh expertise that significantly enhanced Blueshield's service capabilities. The global financial crisis of 2008 marked a critical juncture for the company, prompting the partners to transform Blueshield into a managed service provider (MSP). This strategic pivot was motivated by a strong commitment to elevating client support and fostering enduring partnerships.
Over the past decade, this decision has proven instrumental, enabling Blueshield to consistently offer proactive, client-centered IT solutions across Australia.
This approach has helped us maintain long-term relationships with our clients, supporting their growth and adapting to their evolving needs.
Our Clients Our Strength
Our extensive experience covers a broad range of industries and includes engagements in ICT equipment procurements, system & cloud migrations, infrastructure upgrades, application development, network implementations, and cybersecurity, along with business continuity planning.
WE ARE CERTIFIED
BlueShield Technologies is one of the few IT Services Companies across the whole of Australia that has this critical certification.
BlueShield also boasts other important IT related quality assurances including on-site indemnity insurance and comprehensive work cover.Customers need to know that their data is safe.
Forward-focused businesses are rapidly moving to prove that their data protection protocols are airtight.
We help our clients stay competitive and compliance-ready for the inevitable legislative changes ahead.
